Tamil Roots to Global Routes
This policy explains what information TamTrips collects through this website, how we use it and the choices you have.
Who we are
TamTrips is a travel agency located at No. 27/606, Ayothiya Nagar, Triplicane, Chennai – 600005. You can contact us at info@tamtrips.com or +91 91505 87799 / +91 99444 72430.
Information we collect
When you submit an enquiry, quote request or trip planner form, we collect the details you provide, which may include your name, phone number, email address, destination preferences, travel dates, number of travellers, travel style, budget range, services required and any message you write.
When you contact us by phone, WhatsApp or email, we receive the information you share through those channels. For confirmed bookings, we may request additional details needed by airlines, hotels, insurers or visa authorities, such as passport information — these are requested directly, not through this website’s forms.
Our web server may record standard technical information such as IP address, browser type and pages visited for security and maintenance.
How we use your information
- To respond to your enquiry and prepare itineraries and quotes.
- To make bookings and arrangements you request with airlines, hotels and other suppliers.
- To assist with visa and insurance applications you ask us to support.
- To contact you about your enquiry or trip by phone, WhatsApp or email.
- To protect our website against spam and misuse.
We do not sell your personal information.
Sharing
We share information only with the suppliers and authorities needed to fulfil your travel arrangements (for example airlines, hotels, transfer providers, insurers and visa processing bodies), with service providers who help us operate our website and email, or where required by law.
Third-party services
This website loads destination images from Unsplash and an embedded Google Map on the Contact page. These providers may receive technical information such as your IP address when content loads. Links to WhatsApp open WhatsApp’s own service, which is governed by its privacy policy.
Cookies & storage
We do not use advertising cookies. The site uses your browser’s session storage to remember your trip planner answers while you move between steps and to avoid showing the enquiry pop-up repeatedly. This data stays in your browser.
Retention & security
We keep enquiry information for as long as needed to respond to you and manage any resulting booking, and as required for legal and accounting purposes. We take reasonable measures to protect information submitted to us.
Your choices
You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by writing to info@tamtrips.com.
Changes
We may update this policy from time to time. The date at the top shows the latest version.
